本帖最后由 iwitsky 于 2016-1-15 15:41 编辑 f* c3 |4 F! K- Q $ k5 e9 ?3 g- O, A5 K5 m+ l. r有些资金在里面,但是不能创建新 campaign ,没违规。 ) }" v5 K( |& u2 J; a* U. v$ A $ T2 z7 `0 L' t* |' f发邮件没人回复(半个月了);twitter 等社交媒体上联系,也未果。6 g% t/ p6 P+ ^6 x8 j2 i9 w
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2016年01月15日更新:+ D% [; P: u9 x @/ Q, K1 C. F1 ?
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1.联系了 decisive 给的官方邮箱和AM邮箱,没人回复。在他们的官方 Twitter 上终于联系上,对方表示: . Z# Z+ }- ?5 p; s! U
we no longer are taking advertising campaigns. Someone will contact you by the end of the day.
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* r# ^1 J4 V4 e2.终于有人通过邮件联系我了。邮件里面表示: # d) [2 c) q9 e# o
We were able to locate your account. You will receive your refund within the next 10 business days. * {* T" k5 l; g% o2 M$ ?
We're currently working through refunds of customers on the platform.
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联系人的邮箱地址是: [email protected] # |( k% s/ E, V0 D0 j( b9 g' X
如果还有金额在账户里面的,可以联系这个人。- S& u( j# L3 C. r8 b& i3 r) b
Yes I am experiencing same problem and have been trying to get in touch with support for 2 weeks now. . ^4 C; |& M0 u1 w; Z% q $ K3 i2 u) c G' Y" F" }2 m) sI have requested a refund a few days ago but still haven't heard from them....guyver888, Nov 26, 2015
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They don't have any traffic at the moment and couldn't provide a deadline on when it will be back. However the support still contacted me back within 24 hours. " q7 v' _1 V2 V3 B8 U( z0 F 3 | ~; }5 }$ o+ s: X! `jack45, Nov 21, 2015 #2