|
看到越来越多的新同学加入我们乐淘帮大家庭，乔帮主感到非常欣慰！为了照顾我们新同学，从现在开始，我们会不定期推送一些基础知识，帮助我们新同学快速上手！本期乔帮主给大家推送一些亚马逊邮件回复模板，注意仅供参考。 客户订购多种产品，卖家发邮件确认产品订单 Dear buyer，
' y& N/ v$ U: e8 P8 @Thank you so much for your great support on us.
" F+ \0 o8 Q7 U, A+ X& L& A+ z( d- oWe have received your order of "XXXXXX".% x" z) n! U1 s1 u6 m- s
We will work on your order asap, we just want to confirm the amount ofthecompass, did you order 10 pcs?
. K0 {! r. Y X" o8 |+ _+ HIf nothing is wrong, we will ship them asap.7 s; V. ?+ v2 Y, u; V4 |
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？ 如果没什么问题，我们会尽快发货。
+ C4 g* y3 `. G& F% G6 H9 ]6 b8 c( w& e$ q
客户因订购的商品大小不合适导致退货 Dear buyer，
3 l, v2 A9 b) }& cThank you so much for your great support on us.7 o% Q$ v( J* d, }+ ^
So sorry for the inconvenience that the swimming suit did not fit you.
' i" S5 B- c# y$ @' A! G7 E' EWill it be possible to give others as a gift? Or how about we make you apartialrefund as a way to make up for this?
) ]4 p$ g ^2 \/ p" h3 FJust suggestion, if you insist on returning it back, we will go to thefurtherstep.: w q e$ I* n8 m. T4 ~
Waiting for your reply.# }" D. A* B7 D8 ?9 F' N) [
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。这件泳衣可以送给别人作为礼物吗？或者我们这边退部分货款作为补偿？ 只是建议，如果您坚持要退货，我们会跟进下一步。 我们等待您的回信。 卖家发错地址 Dear buyer，
6 L" j' K& ~# X7 L3 kThank you so much for your great support on us." L8 a% C; g+ y% u
What a big mistake we made! 9 k) E4 b: W( |" @1 n) R2 ^- p
Sorry, but will you still want the items? If yes, we will resendyouimmediately, if not, we will make you the full refund.! I: `9 x$ n5 D" R( c9 z
Waiting for your reply and hope your kind understanding.
9 _7 Q" P/ o. g' ~" J- YBest Regards Seller’s name7 ^6 _! Z, L8 j2 w" H1 N8 q
译文：亲爱的顾客，非常感谢您对我们的大力支持！我们犯了很大的失误。很抱歉，不知您是否还需要这个产品。如果需要，我们会立刻重新发货；如果不需要，我们会全额退款。我们等待您的回复，并希望获得您的理解。 卖家发货到达时间 Dear buyer， Thank you so much for your great support on us.
$ b; ?, r0 P' p5 c( P: f8 z2 ~Usually it takes about 7-12 days for the item to reach you.1 S# Y4 C9 p" ~* I
Any question, feel free to contact us and we will reach you at the soonest.. w% l5 o! s7 m+ x' y# m* [& A1 k
Best Regards Seller’s name4 h. f3 ~! K% k4 A
译文：亲爱的顾客，非常感谢您对我们的大力支持！一般情况下，7-12天内您便会收到货物。如有问题，请随时联系我们，我们会尽快将货物送达。 卖家发货后，要求客户写反馈 Dear buyer， Thank you very much for your order!: h, U! u2 G5 j3 H7 o4 k8 w
We have shipped the goods and it will arrive at your side soon. Hope youlikeit! And we are looking forward to your feedback.8 E# l; |3 Z: _. l7 h# S
Have a nice day!' F0 ^* @$ M' f) s: |
Best Regards Seller’s name* i$ W2 Z f! B9 L. f5 e2 x
译文：亲爱的顾客，非常感谢您的订单！货物已发出，您将会很快收到。希望您会喜欢！我们期待您的反馈！祝您今天愉快！ # J; C) E- V. V2 d: k, @+ k
| 
发表于 2015-3-4 20:47:24