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看到越来越多的新同学加入我们乐淘帮大家庭，乔帮主感到非常欣慰！为了照顾我们新同学，从现在开始，我们会不定期推送一些基础知识，帮助我们新同学快速上手！本期乔帮主给大家推送一些亚马逊邮件回复模板，注意仅供参考。 客户订购多种产品，卖家发邮件确认产品订单 Dear buyer，
+ V) K" ? U$ x M# |$ m6 B4 M- lThank you so much for your great support on us.
: H5 B' g/ _- J. SWe have received your order of "XXXXXX".7 L J( S7 F: [; k! }0 {1 X
We will work on your order asap, we just want to confirm the amount ofthecompass, did you order 10 pcs?# J" @+ p1 b6 v. j H
If nothing is wrong, we will ship them asap.
; o/ X/ Y8 y E: c% o2 yBest Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？ 如果没什么问题，我们会尽快发货。
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客户因订购的商品大小不合适导致退货 Dear buyer，( d; n0 \! A, D" z( |
Thank you so much for your great support on us.
+ ~+ C& i: v6 M% JSo sorry for the inconvenience that the swimming suit did not fit you.
" n5 O, u/ U* s. K; wWill it be possible to give others as a gift? Or how about we make you apartialrefund as a way to make up for this?; T. o% y- c3 K0 q2 O( J1 U4 k: \
Just suggestion, if you insist on returning it back, we will go to thefurtherstep." n/ z1 O; t3 S) P2 {3 b9 X9 g' y. t+ I& Y
Waiting for your reply.- U" A2 L6 _0 R8 G+ V& H
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。这件泳衣可以送给别人作为礼物吗？或者我们这边退部分货款作为补偿？ 只是建议，如果您坚持要退货，我们会跟进下一步。 我们等待您的回信。 卖家发错地址 Dear buyer，) g5 U/ H' E% Z
Thank you so much for your great support on us.
8 B+ J" v( Y8 D1 |" M& o1 tWhat a big mistake we made!
/ u1 f; x0 y8 lSorry, but will you still want the items? If yes, we will resendyouimmediately, if not, we will make you the full refund.+ S; l5 F% c% w4 j0 G
Waiting for your reply and hope your kind understanding.+ K5 L% |1 M0 c2 H+ Y- _1 g6 Y+ O
Best Regards Seller’s name
. h2 a6 M% M0 F9 j译文：亲爱的顾客，非常感谢您对我们的大力支持！我们犯了很大的失误。很抱歉，不知您是否还需要这个产品。如果需要，我们会立刻重新发货；如果不需要，我们会全额退款。我们等待您的回复，并希望获得您的理解。 卖家发货到达时间 Dear buyer， Thank you so much for your great support on us.1 f, h, g4 y2 _& S8 `
Usually it takes about 7-12 days for the item to reach you. D+ N6 i- L6 m- j6 T
Any question, feel free to contact us and we will reach you at the soonest.5 `& d; {- @( Z4 B; O5 h1 |
Best Regards Seller’s name ^1 B' K0 @7 P0 ~5 O
译文：亲爱的顾客，非常感谢您对我们的大力支持！一般情况下，7-12天内您便会收到货物。如有问题，请随时联系我们，我们会尽快将货物送达。 卖家发货后，要求客户写反馈 Dear buyer， Thank you very much for your order!' h& Y0 x$ |" Z. A7 F
We have shipped the goods and it will arrive at your side soon. Hope youlikeit! And we are looking forward to your feedback.! [& O j# G/ y- \- s" b
Have a nice day!
) w' t. o5 l6 F" T6 TBest Regards Seller’s name
$ f6 J+ u$ f: ~) o译文：亲爱的顾客，非常感谢您的订单！货物已发出，您将会很快收到。希望您会喜欢！我们期待您的反馈！祝您今天愉快！ 0 }: {0 k' b; w6 A% V' F
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发表于 2015-3-4 20:47:24
